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7. Complaints as to fitness to hold a certificate

(1) Any person who considers that a certified person, by reason of that certified person's conduct in acting as an enforcement agent, or for any other reason, is not a fit person to hold a certificate, may submit a written complaint in English to the Court.
(2) No fee is payable for submitting a complaint under paragraph (1).
(3) A complaint submitted under paragraph (1) must provide details of the matter complained of and explain the reason or reasons why the certified person is not a fit person to hold a certificate.
(4) No complaint submitted under paragraph (1) may be considered by the Registrar until the certified person has been provided with a copy of the complaint and given an opportunity to respond to it in writing.
(5) If on considering the complaint and the certified person's response the Registrar is satisfied that the certified person remains a fit and proper person to hold a certificate, the complaint must be dismissed.
(6) If —
(a) the certified person fails to respond; or
(b) on considering the complaint and the certified person's response the Registrar is not satisfied that the certified person remains a fit and proper person to hold a certificate,
the complaint must be considered at a hearing.
(7) If a complaint is to be considered at a hearing under paragraph (6) —
(a) the certified person must attend for examination and may make representations; and
(b) the complainant may attend and make representations, or may make written representations in English.
(8) If after a hearing the Registrar is satisfied that the certified person remains a fit and proper person to hold a certificate, the complaint must be dismissed.
(9) No appeal lies against the dismissal of a complaint under paragraphs (5) or (8).